Riders Guide
Where to Catch the Bus
Express buses pick up and drop off passengers only at designated bus stops, most of which are signed with the sign shown here. The location of each stop is shown on the map and described on the schedule. If you are unsure of the location of a stop, call us for directions.
Transferring Between Routes
All Express bus routes connect at the Elm Street Transfer Center. If you need to transfer from one route to another to reach your destination, just let your driver know. They will alert the other driver. There is no additional charge for a transfer required to complete a one-way trip.
Holidays
Express buses run on weekdays only. The buses do not run on the following holidays: New Year’s Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day and the day after Christmas.
Bikes on Buses
Express buses are equipped with bike racks that can carry up to two bicycles at a time. Bikes are transported for free with a paying passenger and are available on a first-come, first-served basis. Passengers are responsible for loading and unloading bikes. Express is not liable for damage or loss due to use of bike racks.
Accessibility
Express buses will travel off the route to provide curb-to-curb bus service to locations within one half mile of the route, for riders who are unable to access the designated bus stop. Off-route pickup requires a prior business day advance reservation by calling (928) 645-9596. Riders on the bus can be asked to be dropped at a location within one-half mile of the route.
If you make a reservation for off route pick-up and your plans change, please call to cancel at least two hours prior to the scheduled pickup time. If you don't cancel, it will be counted as a no-show. If you have three no-shows within a 30-day period, which also represent more than 20% of your scheduled trips/deviations, you will be suspended from Page Express for a 7- day period. Subsequent offenses may justify a longer period of suspension, up to a maximum of 30 days.
Individuals may travel with service animals as defined within ADA guidelines. Portable oxygen tanks are allowed on vehicles. Reasonable modifications in policies, practices, or procedures are available to avoid discrimination on the basis of disability.
